Straightforward answers.
Find the rules on availability, payments, the API and number usage.
Are the numbers VoIP numbers?
This feature is unavailable. No. They run on physical SIM cards connected to mobile networks. This can improve acceptance, but each third-party service applies its own rules and universal compatibility cannot be guaranteed.
Is availability guaranteed?
This feature is unavailable. No. Stock varies by country, service and provider. The catalogue shows the availability status at the time you view it.
How long does a number remain reserved?
This feature is unavailable. The duration is shown before order confirmation and in activation tracking.
What should I do if the SMS does not arrive?
This feature is unavailable. Wait until the stated time has elapsed, then cancel if the option is available. The refund rules are shown on the order.
When is an order refunded?
This feature is unavailable. An eligible activation is credited back to the balance after expiry or an approved cancellation.
What is the minimum top-up amount?
This feature is unavailable. The minimum top-up is €30. The final amount and fees are confirmed before payment.
Which cryptocurrencies are accepted?
This feature is unavailable. Available assets and networks are shown when you top up. You must use exactly the network selected.
Why is my top-up awaiting confirmation?
This feature is unavailable. Funds are credited after the required network confirmations and payment validation.
Is an API available?
This feature is unavailable. Not yet. The v1 contract can be reviewed, but no public route or key is open.
How do I protect an API key?
This feature is unavailable. Store it server-side, restrict its permissions and revoke it immediately if it is exposed.
Is identity verification required?
This feature is unavailable. It may be requested depending on the country, volume, payment method or risk level.
Which uses are prohibited?
This feature is unavailable. Fraud, bypassing platform rules, harassment and any illegal activity are prohibited.
How long are SMS messages retained?
This feature is unavailable. They are deleted after the limited period defined by the applicable retention policy.